NYSEG Customer Service: Monitoring Severe Weather Forecasts

Our storm readiness teams have been preparing and planning to ensure resources and crews are available to respond to any reports of downed power lines and power outages from storms. We continue to closely monitor weather forecasts, including the potential for high winds and thunderstorms.

You can prepare too! Consider signing up for Outage Alerts to stay informed and receive automatic text, email or voice message updates if the power goes out. View our safety tips and Storm Emergency Guide.

Learn more about our preparations by visiting Outage News.

Easy ways to stay informed:
Report outages, view estimated restoration times and more by going to mobile-friendly Outage Central, or call our electricity emergency line at 1.800.572.1131.

Sign up to receive Outage Alerts by text message, email, or voice message.
To report a life-threatening electricity emergency, call us at 1.800.572.1131or call 911.
To report a natural gas emergency or if you smell a natural gas odor, call us at 1.800.572.1121 or call 911.